Where a bank transfer is available, copy the order reference exactly and follow the instructions shown on the order page. Save the transfer confirmation and the amount actually sent. A bank confirmation can show that you initiated a transfer before the store has verified receipt. If the reference was omitted, contact support with the order number and the non-sensitive details needed to trace it.
Catalog references
Open the product page to check the current specifications and included options. These listings illustrate what to verify when comparing a model, configuration or component.
- DW-88C30F · AiBei Doll · Realistic Doll · 153 cm · Listed height: 153 cm
- DW-DCE8C8 · Dimu Doll · Realistic Doll · 158 cm · Listed height: 158 cm
- DW-C16F9B · SY Doll · Realistic Doll · 150 cm · blond hair · Listed height: 150 cm