Record the model reference, when you first noticed the issue and what had happened immediately before it. Use clear photos from more than one angle if the area can be shown safely. Avoid changing or repairing the affected part until you have guidance. A precise timeline helps support distinguish packing damage, configuration differences and later wear.
Catalog references
Open the product page to check the current specifications and included options. These listings illustrate what to verify when comparing a model, configuration or component.
- DW-D20DBB · Irontech Doll · Realistic Doll · 165 cm · Silicone · Listed height: 165 cm · Listed material: Silicone
- DW-EA3400 · Rosretty Doll · Realistic Doll · 152 cm · TPE · blond hair · Listed height: 152 cm · Listed material: TPE
- DW-866F9D · SY Doll · Realistic Doll · 164 cm · Silicone · Listed height: 164 cm · Listed material: Silicone
