Compare the package contents against the confirmed order configuration rather than the photo styling. Check the packaging and any notes about separately shipped components. If an item still appears missing, send the order reference and identify the exact line or written promise. Keep the packing material until support tells you whether any additional evidence is needed.
Catalog references
Open the product page to check the current specifications and included options. These listings illustrate what to verify when comparing a model, configuration or component.
- Fay · Dimu Doll · Torso Component
- Ella · Rosretty Doll · Torso Component · 76 cm · TPE · Listed height: 76 cm · Listed material: TPE
