Start with the order reference, product code and an explanation of the issue. When sending a photo, crop unrelated addresses, payment details and private material. Provide the minimum needed to make the issue understandable. Use the store’s support channel rather than a public review for documents. A payment recovery phrase or password is never useful evidence for a shop.
Catalog references
Open the product page to check the current specifications and included options. These listings illustrate what to verify when comparing a model, configuration or component.
- Tiffany · 6YE Premium · Realistic Doll · 165 cm · Listed height: 165 cm
- Spring · 6YE Premium · Realistic Doll · 161 cm · Listed height: 161 cm
- DW-4D5AD1 · SY Doll · Realistic Doll · 165 cm · TPE · blond hair · Listed height: 165 cm · Listed material: TPE
